Deliver the shopping experience consumers expect with Routehappy
Today's shoppers want to see the full picture and visually understand the differences between airline offers. This is where Routehappy comes in. Whether it’s branded fares, premium cabin experiences, or ancillary services, Routehappy is the key to enhancing airline offers and delivering a best-in-class visual shopping experience.
Consisting of three content types—UPAs, Amenities, and UTAs — Routehappy communicates targeted information about airline offers.
We make it easy to target content, publish it centrally, distribute it broadly (including via NDC), and integrate it flexibly in any sales channel, ensuring the content is relevant to the offer being presented.
See which airlines supply and which channels use Routehappy
Open the door to countless merchandising opportunities
By integrating Routehappy into the shopping experience, both airlines and channels can increase conversions and revenue while creating the customer experience flight shoppers expect.
Differentiate and better showcase offers
Highly customized and targeted content allows you to clearly show unique offers that resonate more with flight shoppers and let them visualize the flight experience.
Drive conversion and increase upsell
Enable shoppers to see the features and benefits of your offerings and make buying decisions based on more than just price alone, tapping into unrealized revenue potential.
Increase customer satisfaction and loyalty
Consistent omnichannel experiences drive brand loyalty.
Describing the flight experience starts here
UPAs
Targeted messaging and visual content from airlines
UPAs (Universal Product Attributes) bring unique airline fares, products, and services to life with images, messaging, videos, and cabin tours. UPA content can be precisely targeted by aircraft, cabin, route, time of day, fare, and more, showing flight shoppers time-sensitive and relevant content as they shop.
Amenities
Comparable features of the flight experience, simplified
Comprehensive flight Amenities data helps airlines and sales channels convey expected features of the onboard experience, including seat pitch/type, Wi-Fi, power, entertainment, and more. Our Amenities data makes it easy to compare those features between seat types within an airline or across airlines.
UTAs
Consumer-friendly benefits and restrictions by fare
UTAs (Universal Ticket Attributes) are benefits and restrictions by fare, in plain, simple language that make it easy for flight shoppers to understand. UTAs are sourced from airline ATPCO Fares, Branded Fares, and Optional Services filings that are then processed into clear, concise merchandising content.
Start meeting flight shoppers’ needs today
More ways Routehappy can help
Resources
Annual flight shopper survey
Uncover how you can exceed flight shoppers' expectations
The importance of clearly presenting fare attributes
Learn how over 225 airlines have benefited from Branded Fares