How branded fares deliver benefits to travelers and airlines alike

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Shopping for flights looks much different today than it did just a few years ago. The customer travel experience is no longer defined by advance purchase, minimum stay, and refundability. While some sales channels are innovating shopping displays so they are no longer limited to just a price, a schedule, and an airline brand, there […]

Automated changes and refunds: Foundational for airline retailing

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If asked to reflect on airline offer innovation in 2022, you might describe shiny new capabilities such as dynamic pricing, targeted ancillaries, customized bundles, and maybe even AI-powered prescriptive offers. And indeed, these are part of the modern airline retailing story. But for this installment of our Offer, Order, Action series, we’re focusing on a […]