Customer spotlight: Webby Nominee Hipmunk improves the flight shopping experience with Routehappy Content
Informal poll…do you enjoy any of the following? Waiting on hold to speak to an airline’s customer service agent to figure out if you can cancel or change your ticket? Having no idea what the aircraft, cabin, or seats look like? Boarding the plane and finding your seat just to realize that there is no […]
How Serko uses New Distribution Capability to make business travel personal
Customer spotlight: ATPCO and Emirates sign three-year enterprise content deal
Partnership includes agreement to integrate Routehappy Content via Emirates’ NDC API ATPCO, today announced that Emirates, one of the world’s largest airlines, has signed a three-year enterprise licensing deal with the newly unveiled ATPCO product line, Retailing Solutions. The agreement will see ATPCO create, manage, and distribute Emirates airline content – including Routehappy Amenities, Universal […]
3 things about NGS that make my inner flight shopper happy
You buy shoes, right? You go online and select filters for athletic, kids, blue, size 2. Or women’s, sandals, 2-inch heel, black. You go through this same filtering process for cars, hotel rooms, screwdrivers—but not for flights. That’s changing Next Generation Storefront (NGS) is building a new way to shop for flights, and I can’t […]
Putting travelers first in shopping with Next Generation Storefront
Gone are the days when airfare retailing was focused on persuading a customer to buy a one-size-fits-all ticket. Airlines have invested heavily in making travel more accessible by listening to customers and developing branded fare options that suit their diverse travel needs. But with product attributes varying both between and even within airlines, customers can […]
Customer spotlight: Gordian Software uses Baggage Calculator to get airlines, agencies, and travelers on the same page
Even the most established companies can find it challenging to implement new technologies. Despite the best intentions and planning, the sheer number of technologies, standards, and ecosystem providers that must be considered and aligned can be daunting. That’s where startups like Gordian Software and industry standardization leaders like ATPCO come in—blasting through those obstacles. Baggage […]
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How data-driven standards will turn novice flight shoppers into savvy pros—and why that’s great for airlines
I’ve just returned from a few days in Europe, where I hit up four cities in six days. My domestic flights were short, so I focused on economy-driven, convenient trips—all utility. For my long-haul trips I spent much more time researching the best options; I managed to get discounted business class fares that allowed me […]
