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An airline industry blog with insights that fuel modern airline retailing

Community Participation
  • Learning
Five years of growth: Community Participation’s expanding impact for the airline industry
ATPCO’s airline membership, Community Participation, is where modern airline retailing begins. Learn how to unlock all the valuable tools and tech for members.
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Chris Phillips
Industry insights

Visual flight shopping is taking off

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Darie Dreptate
12 August 2025
Industry insights

Dynamic offers are here; scaling product catalogs is no longer a concept—it’s a competitive advantage

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Vince Palmiere
30 July 2025
Industry insights

Airline order servicing & settlement: The power of real-time data

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Pablo Londoño-Betancur
30 July 2025

Explore our latest blog articles

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Customer20Spotlight 20PSNGR1 blog
  • Customer spotlight
PSNGR1 gets on board with New Distribution Capablity to improve corporate travel booking
New Distribution Capability is complex, but it doesn’t have to be. Learn how NDC improves flight booking.
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Luis Gaspar
18 July 2019
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  • Industry insights
Customer spotlight: Aeromexico will stop tax rejections by using ATPCO’s Tax Reference service
Do you know what the leading cause of interline rejections are? Tax mistakes.
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Christian Albrespy
27 June 2019
Director vlog image graham wareham
  • Customer spotlight
Director’s vlog series: NDC means a million things — but the most important one is change
NDC is causing a seismic shift from product development to consumer friendliness, explains Director of NDC, Solutions, and Partnerships, Graham Wareham.
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Graham Wareham
12 June 2019
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  • Customer spotlight
TripActions’ Danny Finkel: Customers and travelers just want more choice
As VP of Booking Experience and Supplier Strategy, Danny’s helping to lead the company into the revolutionary concept of the Next Generation Storefront (NGS)™ TM.
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Natasha Safronova
20 May 2019
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  • Learning
Director’s vlog series: Transforming content transforms your audience
How ATPCO shifted attendance to its annual global conference along with our brand perception, as explained by Director of Marketing, Beth Taylor.
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Beth Taylor
7 May 2019
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  • Customer spotlight
Customer spotlight: Webby Nominee Hipmunk improves the flight shopping experience with Routehappy Content
Purchasing airfare based on price alone will soon be obsolete—from the airport, to the onboard experience, to understanding a ticket’s benefits and restrictions, we all want to know what to expect on our journey.
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Lisa Kos
30 April 2019
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  • Industry insights
How Serko uses New Distribution Capability to make business travel personal
Whether you’re just getting started on New Distribution Capability (NDC), want to use our NDC API, or exploring rich content, ATPCO can help.
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Graham Wareham
26 March 2019
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  • Learning
Customer spotlight: ATPCO and Emirates sign three-year enterprise content deal
ATPCO and Emirates Sign Three-Year Enterprise Rich Content Deal
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Megan Humphries
14 March 2019
ngs blog2
  • Customer spotlight
3 things about NGS that make my inner flight shopper happy
Next Generation Storefront (NGS) is building a new way to shop for flights, and I can’t wait until NGS is widely adopted by the industry so that I can benefit from it as a traveler myself.
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Natasha Safronova
12 March 2019
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  • Industry insights
Putting travelers first in shopping with Next Generation Storefront
The flight shopping experience has long been based on the idea that an airline seat is a commodity, instead of part of the overall travel experience.
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Sharon Mickelson
20 February 2019