Joanna has been with ATPCO since 1986 and currently is the Director of Partner Services. She has an extensive background in all aspects of customer service with oversight of support teams in three offices, Washington, London, and Singapore.
Under her leadership, these support teams assist customers in their use of ATPCO’s products and services, including the input of fare and fare-related data into ATPCO systems, resolving problems, and consulting with customers about best practices to efficiently manage their data (or to use ATPCO products).